Thank you, Jimmy McGovern, co-writer Gillian Juckes, LA Productions UK and the whole cast for your well-observed drama, BBC1’s Care.  This programme and its scheduling are really important.  Telly rarely dwells on a carer’s perspective, especially on BBC1 prime time. I watched Care on Sunday night and discussed it with other carers yesterday afternoon in our Carers Bucks funded ‘Christmas afternoon tea’*.  Read on for what carers thought about this drama…

Carers in numbers

First up, let’s get our heads around the boggling facts. At the time of writing, there are 6.5 million carers in the UK (according to the 2011 census, we await the 2021 update).  One in five 50-64-year-olds is a carer. 60% are women. Only 7% manage to hold down full-time jobs and juggle care.

These carers save the UK economy £132 billion every year.  That’s the total annual bill for the NHS**.  It’s worth digesting that info for a moment.

Carers on BBC1 ‘Care

I spoke to six other carers yesterday. Half of us had seen it and the rest were wondering whether it would be too upsetting to watch.

You can ‘watch again’ here until Tuesday 8 Jan 2019 at 10.30 pm.

Those carers who did watch loved the performances.  Alison (Mum, Mary), Sheridan and Sinead  (as Mary’s daughters) were awesome, as were the supporting actors. OK, there was a little ‘care-splaining’ but from our perspective, so what? How else can you attempt to convey many carers’ experiences in 90 minutes?

I’ve read that Alison Steadman deliberately didn’t rehearse with the rest of the cast. You can tell, in a good way.  When Mary spies Jenny’s necklace in the hospital and starts to eat it, or when she goes in for a frustrated slap, Jenny’s reactions feel heart-wrenchingly authentic.  So is the lost look that Alison conjures behind Mary’s eyes.

Content-wise we felt it was a pretty balanced summary of health and social care support today, as perceived by the ‘service users’ who advocate on behalf of their elders.  A postcode lottery creaking from ‘the system’ of targets, efficiency measures, ad hoc investment and cuts in resources on top of a structure that originated in the 1940s. Our population age and health profile have changed so much since.

I’m all for targets and efficiency measures but we do seem to be at the end of what is possible from years of tweaking.  We’re on track to a service staffed by well-meaning yet increasingly demoralised professionals.  This means despite their calling, professionals can often feel patronising, antagonising at worst, to us.  Having said that, I’ve not come across a social worker who would describe anyone as ‘demented’.  And I’ve a total crush on all Marj’s Occupational Therapists who have been incredibly supportive.

The fictional ‘Belle Vista’ Nursing home is shown understaffed and underfunded, as so many are.  ‘Everyone knows this’ says the home’s care worker, ‘better substandard care than none at all… we battle on’. Belle Vista actually seemed quite swish compared to some I’ve visited, so it would be easy to believe there is some truth in this.  All carers could share stories, good and bad, of homes they have experienced. I have visited some that transform their residents’ lives, it’s a pity the media loves talking about the poor ones.

We loved the time given to the ‘real life’ around Jenny.  The challenges from a thoughtless ex, child-raising and finding vital ‘me-time’ (go Jenny 😉 came through.  Daily micro hassles were lightly signposted by Jenny’s flipping out. She’ll not be the last carer driven to down half a bottle of wine either.  Good metaphors for how carers can neglect their own wellbeing and become overwhelmed if unsupported.

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Sinead Keenan (Claire), Alison Steadman (Mary) and Sheridan Smith (Jenny)

Broadcasting the support already available

Easing pressure on the NHS and care services will take joined-up thinking.  We’re overdue for transformational change.  Many in the care sector are looking forward to the long promised Green Paper on adult social care.

For local authorities, supporting an elder at home is 25% of the cost of ‘putting them in residential care’.  So we need to bring carers out of the shadows, encourage and appreciate them.

While we wait for changes, let’s be more explicit about the support already available to carers and their elders. When you’re new to caring, it’s easy to feel all at sea because so little is written or talked about caring in the mainstream.

Care revealed the routine concealment of Continuous Healthcare from people with cognitive brain impairment. If we develop cancer, cardiovascular disease or other long term health conditions we benefit from free health care. If we develop dementia we don’t.  We need to level the playing field, even if that means changes to the social contract, ie. ‘retirement’ age and how we are taxed***.

Employers can help

In Care, before her stroke, Grandma Mary had looked after the kids while Mum Jenny was at work. While struggling to juggle work, childcare and Mary’s care, Jenny is sacked.  By contrast, Claire (Jenny’s sister who lives at a distance) is offered compassionate leave by her boss (yay).  Claire, perhaps due to the all-too-common fear of seeming less committed to her job, turns down the offer (nooo!).  We’ve all put on the face of ‘everything’s ok’ when actually things are falling apart, it should be OK to ask for a little breathing space to find our balance again or help your sister out. Screwed up, isn’t it?

Flexible working hours would help more carers (and able elders) stay in work longer.  Many employers who are actually able to implement flexible working are struggling to realise this. Measuring an employee’s contribution by their output and value delivered is far more productive than focusing on clocking in and out time. So-called ‘presentee-ism’.  Just because someone’s actually in the workplace doesn’t always mean they are doing something productive.  It just takes a shift in how we target and reward employees.

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Families can help

Tension and resentment can easily fester between family members.  One may have taken the primary responsibility for care and feel terribly unsupported.  Other family member/s may not understand why a residential home wasn’t the first choice.  Nor do they experience the sometimes grinding 24×7 responsibility of managing care. Well-intentioned questions can easily be taken the wrong way, especially if that family member isn’t around much to help. Lots of guilt all-round, so we need to be kind to each other.

We can help the carers in our families by giving them a little of our time.  Time to talk about how they are feeling and what they need.  All carers would love an hour or more to take a break, a day or (luxury) a weekend off.  Even a thank-you text or card is a thoughtful way of saying you’re thinking of them and appreciating what they do.

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A happy ending?

Care ended on a relatively upbeat note, which helped the carers who watched.  How will we make a happy ending for everyone?

Change starts by doing something different.  As individuals, we can support our elders and their family carers with positive language or practical help. We can also make an impact through national advocates like Carers UK, Alzheimer’s Society and the Care Quality Commission.  If we work in the health and social care sector or with policymakers, even better.  We can start driving change today.  It boils down to what kind of society we want to live in when we are older.

Thank you BBC1 for airing this drama.  It’s probably not a ratings winner because it’s not a sexy subject matter, but you made carers feel heard.  I dialled the BBC1 action line. It offers details of organisations that can help if you 1) are affected by dementia 2) need help for/as a carer 3) have been affected by stroke.


You’ll also find the carer’s inside track on getting health service support in this post, social service support in this post and financial support in this post.  Or go to this blog’s contents page for help to find the information you need.


* It’s OK, we didn’t get carried away, our allowance was £5 per head 🙂

** Data from Age UK and Carers UK 2017

*** Further reading: ‘The 100-Year Life: Living and Working in an Age of Longevity‘ by Lynda Gratton and Andrew Scott.