Carers Website Terms of Use
Welcome to this website. If you continue to browse and use this website you’re agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Maud & Mum’s relationship with you in relation to this website.
The term “Maud & Mum”, “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of this website. The use of this website is subject to the following terms of use:
- the content of the pages of this website is for your general information and use only. It is subject to change without notice.
- neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for your particular circumstances. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- please always consult medical and legal professionals on any individual issues you or your family have.
- your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- this website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- all trademarks reproduced on this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- unauthorised use of this website may result in a claim for damages and/or be a criminal offence.
- from time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- you may not create a link to this website from another website or document without Maud & Mum’s prior written consent.
- your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Carers Website Privacy Policy
This privacy policy sets out how Maud & Mum uses and protects any information that you give Maud & Mum when you use this website.
Maud & Mum is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Maud & Mum may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.05.2022.
What we collect
We may collect the following information:
- name
- contact information including address, email address and phone number
What we do with the information we gather
We require this information to provide you with a great service, and in particular for the following reasons:
- internal record keeping.
- we may use the information to improve our product and services.
- we will send emails with links to the latest blog post or information about new services or other information which we think you may find interesting, using the email address which you have provided.
- from time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone.
Carers Website Security
We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we’ve put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide a better website, by enabling us to monitor which pages are useful and which are not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other carers websites
Our website may contain links to enable you to visit other carers’ websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information on this carers’ website in the following ways:
- whenever you’re asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@maudandmum.com
We will not sell, distribute or lease your personal information to third parties unless you give us permission to do so or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Maud & Mum, JR House Office, No 4 & 5, Main Avenue, Treforest Industrial Estate, Pontypridd, CF37 5UR.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Cookie Policy
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
The only cookies in use on our carers’ website Maud and Mum, are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.